Training
Temco is committed to the provision of relevant and effective training to create a quality driven and motivated workforce. We were delighted in 2005 to be nominated as Employer of the Year by the London West Learning & Skills Council in recognition of the training we had provided for our staff.
Temco understands we have access to the same labour market as all our competitors, but our expertise lies in our ability to train and develop those staff to deliver above average productivity and performance.
Temco offers training on several levels
- Internal accreditation through our Staff Passport.
- Internal training on how to become an “intelligent cleaner”.
- Accredited training through our major suppliers, JohnsonDiversey and Nilfisk.
- Externally accredited Health & Safety training through the Institute of Occupational Health & Safety.
- Internal Health & Safety including Risk Assessment and fire evacuation.
- Supervisor and Team Leader development through National Vocational Qualifications.
All staff receive on site training specific to the needs of their position. Training Programmes are designed to improve productivity and are specific to needs of the site.
Induction Training
All new staff receive a formal Induction Course on Company Procedures. A Training Record Card is held for all staff and kept on site for inspection
Induction Training includes:
- Health and Safety – Safe System of Work
- Safe use of chemicals and COSHH regulations
- Personal protective equipment
- Fire evacuation procedures
- Job description
- Instruction on methods of cleaning
- Detailed step by step guidance through their Work Programme
- Client internal procedures
Passport to Success
Temco has created a “Passport for Success” training programme to enable our staff to become cleaning professionals. The programme improves:
- Productivity
- Staff motivation
- Staff knowledge and understanding
- Employees taking ownership
Temco have found that training with a tutor who preaches how an employee should work often does not filter down to working practice on the ground. The Passport Scheme assesses staff using both verbal and practical assessment to ensure they understand what is required of them. It covers not only cleaning standards, but also elements such as fire evacuation procedures and how to dispose of dirty water.
Each employee receives a passport with five sections:
- Visual standards
- Chemical expertise
- Health & safety including risk assessment
- Environmental and quality awareness
- Ownership and responsibility
Employees are assessed on each of these elements and when they have successfully completed the appropriate section, their Passport is stamped. When all five sections have been completed our employee will be a “fully qualified” Temco employee and future pay awards will be linked to staff achieving this certification.
This scheme also motivates staff by acknowledging good performance.
Temco will however innovate to really engage our staff and promote professionalism.