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Our portal allows clients to access a wide range of management information, including Insurance Certificates, Risk Assessments, KPIs, COSHH, Accreditations, Safe System of Work, Policy documents including Health & Safety, Environmental and Quality Statements, Quality Reports and Meeting Minutes.

Neglected Staff Result in Neglected Contracts

posted 27/08/2013 - 15:07

Is your contractor investing in your service? Lack of investment plagues the contract cleaning industry. Many contractors are locked into a cycle of low pay and low expectations, combined with poor training and equipment, resulting in poor productivity and at best mediocre service. Lack of investment is clearly a false economy; if your contractor n... | read more

Is Your Contractor Making You Work Too Hard?

posted 20/08/2013 - 15:09

Do you see enough of your contractor’s managers? Are you reacting to their problems, constantly on their backs about day to day issues? Simply reacting to problems will never result in a high quality service, most obviously because you have to rely on issues making themself apparent before they can be resolved. In addition, firefighting probl... | read more

How Clear is Your Contract Pricing?

posted 13/08/2013 - 15:10

A critical question, not least because if you do not have a high level of pricing transparency you can never really be certain you are getting every aspect of the service you are paying for. No surprises Establishing a system of transparent pricing from the start of a contract will help you minimise the chances of unpleasant surprises that will thr... | read more

Is Contract Decline Inevitable?

posted 05/08/2013 - 15:11

Every contractor will pitch for your business with enthusiasm. Every contractor will begin a new contract with the best of intentions. Without the right procedures though, service will inevitably decline and complacency will follow. This is because without professional benchmarking there is nothing against which to measure standards, so the contrac... | read more

Are You Your Contract’s Weakest Link?

posted 30/07/2013 - 15:13

It is possible, because you alone specify the tender, and a cleaning contract is only as good as the specifications of the original tender. Poor service begins and continues with a badly specified and executed tender process. Without the right methodical foundation your contract will be built on sand and will never recover, only delivering an incon... | read more